How to reach our IT staff

Opening hours and availability of our IT staff members.

IT Hotline

The IT Hotline is your first contact point for all your IT-related questions.
 

You can reach us via e-mail or by phone:

You can reach us personally:

  • Mon - Fri  from 8:00 to 17:00
    Exnerhaus ground floor, Peter Jordan Str. 82, 1190 Vienna

IT Office / "ZID Sekretariat"

The IT office is your contact point for: Notebook rentals, reservations for IT training classrooms, organizational questions

  • Mon - Fri from 8:00 to 17:00 
    in Exnerhaus, ground floor, Peter Jordan Str. 82, 1190 Vienna
  • E-mail: zid-sek(at)boku.ac.at
  • Phone: +43 1 47654-210
  • Fax: +43 1 47654-39009

IT Media Department

The Media Department is your contact point for numerous services related to media.

  • Mon - Fri  from 9:00 to 17:00 
    During lecture-free periods there are shorter support hours:
    Mon - Fri from 9:00 to 13:00 
    Exnerhaus basement, room U1/27
  • E-mail: mm-support(at)boku.ac.at
  • Phone: +43 1 47654 210

IT Staff at Our Muthgasse Location

  • Mon - Fri from 9:00 to 16:00 
    Room 01/51 on the first floor of Emil-Perels-Haus (Muthgasse I)
    (Please note: Since staff also moves around on the premises, you are advised to arrange an appointment.)
  • Phone: +43 1 47654 39072

IT Staff at Our Tulln Location

  • Mon - Fri from 9:00 to 16:00 
    Room E0.5.152 on the ground floor of the UFT building (Konrad Lorenz Straße 24)
    (Please note: Since staff also moves around on the premises, you are advised to arrange an appointment.)
  • Phone: +43 1 47654 39091

For general questions and in urgent cases, please contact the IT Hotline directly.