834301 Mediation

Semester hours
Lecturer (assistant)
Offered in
Wintersemester 2022/23
Languages of instruction


Mediation is a method where a neutral third party supports people in solving conflicts by means of negotiating. The parties involved work out their own solution considering each party´s interests: in a future-oriented, self-determined and solution-oriented process.

• Recognition of conflicts

• Criteria for involving a mediator

• Mediation Contract : What has to be considered

• Mediation procedure:

Collection of topics

Development of options


• Mediation Agreement: Documentation of the result that is binding for the parties involved

Supplement: The Harvard Concept: Getting to Yes

Previous knowledge expected

Objective (expected results of study and acquired competences)

The purpose of the seminar is to get to know "Mediation" as a method for resolving conflicts. Based on examples from real life brought in by the participating students and/or lecturers (e.g. conflicts in nature conservation projects, consulting etc) the subject matter is worked on in a process-orientated way by means of role-plays and group work.
You can find more details like the schedule or information about exams on the course-page in BOKUonline.