FAQ
Searching Your Schedule More than 99 Days Back
Periodic search can also do search requests more than 99 days back. When one period is completed, another one starts.
Mobile Synchronization
Here you can find the relevant information: Service Pages
Filtering Entries According to Categories in the Address Book
The application GroupWise Address Book does not support this, the address book folder directly in the GroupWise client however does.
Contacts -> Show -> Search -> In Current Folder -> Select Category
Taking Multiusers Along with a New Client
Please note! Accessing the same mailbox using different GroupWise versions leads to malfunctions in the settings. Please always use the Freshest GroupWise Version.
Arranging Rules
Please see the information provided here: Rules.
Search Order for Contacts
If you wish to determine the order of the found contacts, please see the information provided here: Address Completion
Subscribing to the BOKUonline Calendar
For information on GroupWise calendar subscriptions please see our information here: Subscribing to Calendars and here: Publishing Calendars.
Exchanging Contact Information
Please see our information provided here: Exchanging Contacts.
My Client Does Not Handle Functionality XY
Please see Known Issues or check if you are using the latest client. For details on GroupWise Client Installation please see the information provided here: Groupwise Client Installation
I Have a Full Mailbox
If your mailbox is full, you can either delete or archive older elements. Please also check which elements require the most storage space.
If you wish to archive elements, follow our guidelines here: Archiving and Exporting.
To find out which elements take up the most storage space, please follow our instructions here: Saving Storage Space.
If none of these steps lead to the desired success, please contact our service desk to arrange for your mailbox to be expanded.