Forgotten Password?
Brief Description
What to do when you have forgotten the password for your BOKU account.
Here is information on what to do when you have forgotten the password for your BOKU account:
Employees
If you have forgotten your password, as a employee, please contact the IT administrators (EDV-Verantwortliche) at your institute or organizational unit whom you know personally. They will issue you a PIN code.
(If the IT administrators are unavailable, please come in person by appointment via: https://short.boku.ac.at/it-hotline-terminvereinbarung with a government-issued photo ID to the BOKU-IT Hotline)
You can use the PIN code you receive to set a new password yourself.
Students
If you have forgotten your password, as a student, please come
- in person
- after making an appointment via: https://short.boku.ac.at/it-hotline-terminvereinbarung
- with an official photo ID or your BOKUcard
to the BOKU-IT Hotline.
You will receive a PIN code that you can use to set a new password yourself.
