Efficacy of sustainability labels and -apps
Consumers often lack the necessary information to make sustainable purchasing decisions. To counteract this, sustainability labels and sustainability apps are used providing information about the ecological (social and ethical) conditions during production process of consumer goods. Studies show that sustainability labels for food are valued, however they compete with quality, taste, price and other product attributes. The impact of sustainability labels depends on the personal characteristics of customers, including altruism, environmental awareness and willingness to pay. The great number of labels is also referred to as the "label jungle" and often makes it difficult for consumers to interpret the labels. With the help of sustainability apps, users can measure their environmental impact by scanning their grocery bill and learn more about sustainability and health through a playful approach, so they can make more conscious decisions the next time they go shopping.
>> >> In our research, consumer preferences and attitudes towards sustainability labels and apps are considered and analyzed. Furthermore, factors that influence consumer attitudes are investigated.