In case of illness

In case of illness

A list of doctors in Vienna can be found at (search for language skills is possible) or In case of health problems, please go directly to a practitioner in first place ("Arzt*Ärztin für Allgemeinmedizin").

In case you need a doctor you should try to find out in advance whether he/she is working together with the public Austrian health insurance service (“Österreichischen Gesundheitskasse ÖGK”).

In order to see the doctor, you need some kind of proof of insurance:

• European Union citizens can use their European Health Insurance Card (EHIC), when they go to see a doctor and do not have to pay for the basic medical services. But please call the doctors in advance to make sure that your card is accepted.
• If you have insured yourself directly with the Viennese health insurance, you will receive a health insurance card from them (and you do not have to pay for basic medical services)
• If you have private health insurance, please ask the insurance company what you have to do when you need to see a doctor.


In Vienna, you can find many hospitals. Here’s just a small selection:

Allgemeines Krankenhaus der Stadt Wien (AKH)
Währinger Gürtel 18-20, A-1090 Wien
Tel.: +43 1 40400-0

Klinik Landstraße
Juchgasse 25, A-1030 Wien
Tel.: +43 1 71165-0

Klinik Donaustadt
Langobardenstraße 122, A-1220 Wien
Tel.: +43 1 288 02- 0

Klinik Ottakring
Montleartstraße 37, A-1160 Wien
Tel.: +43 1 49150-0

Klinik Hietzing
Wolkerbergenstraße 1, A-1130 Wien
Tel.: +43 1 80110-0

Unfallkrankenhaus Lorenz Böhler
Donaueschingerstraße 13, A-1200 Wien
Tel.: +43 1 33110

Krankenhaus der Barmherzigen Brüder
(also helps patients WITHOUT INSURANCE)
Johannes von Gott-Platz 1, A-1020 Wien
Tel.: +43 1 21121-0

St. Anna Kinderspital (for children)
Kinderspitalg. 6 A | 1090 Wien
+43 1 40170

Mental Health

In case of acute crisis you should turn to the social psychiatric emergency service or the crisis intervention center Vienna.

Social Psychiatric Emergency Service (Sozialpsychiatrischer Notdienst & Psychosoziale Information)
Emergency Service - 24h-Hotline: +43 1 31330
General information: +43 1 4000/53060

Crisis Intervention Center Vienna
Appointment by phone: +43 1 4069595
Appointment for counselling within 48h

Psychological Counseling Services (Psychologische Studentenberatung)
The Psychological Counseling Services support you with the choice and start of your academic studies, coach you with your personal development and provide advice regarding academic and personal concerns.

Lederergasse 35/4.Stock, 1080 Wien
Tel.: 0043/1-402 30 91
Mo-Fr: 9.00 am – 12.00 am and 1.00 pm – 3.00 pm (except for Tuesday mornings and Friday afternoons)
E-Mail: psychologische.studentenberatung(at)

Psychosocial support service for BOKU students
Since winter semester 2019/20 BOKU and BOKU's student union (ÖH) offer individual councelling via an external psychotherapist for BOKU students with mental problems.

The first therapy unit is free of charge for BOKU students. Psychological service and support can be offered in English as well.

Contact and appointment
Mag.a Nadja Springer
Psychotherapist (Psychoanalytically oriented psychotherapy)

Appointments by prior arrangement
E-Mail: nadja.springer(at)
Mobile: +43 680 141 35 58

Help with Drugs

In case of problems with drugs you should either turn to the general medical clinic (=”ambulatorium suchthilfe wien”) for medical support or go to the “Jedmayer”.  
Addiction Assistance

Ambulatory (Suchthilfe Wien)
Gumpendorfer Gürtel 8 | 1060 Wien
+43 1 4000-53760
ambulatorium(at) (in German) Jedmayer (Suchthilfe Wien)
1080 | Gumpendorfer Gürtel 8
24h-Hotline: +43 1 4000-53799 (in German)
Daily (exept Tue): 9.30 am – 5.30 pm
Tue: 1.30 – 530 pm


Emergency phone numbers in Austria

Fire brigade: 122

Police: 133

Ambulance: 144