Working with E-Mails

Over the last decades, e-mails have turned into a basic written form of communication. Apart from conversation, this medium is also frequently used for quick information transfers and various documents (in the form of attachments).

The simplest form to read e-mails in GroupWise is by directly opening it (via a double-click). But there is also the Quickviewer, a read mode that allows to even open attachments to a certain degree without opening the application.

Also spell checks in various languages or sending with further email addresses are taken for granted these days.

Writing an E-Mail

Generally speaking there is no difference in the use of e-mails between GroupWise and any other conventional mailing program. Still we would like to explain the standard procedure. Using File > New > Mail or with the key combination Ctrl+M a new window is opened. There you enter the information.

  • 3 fields are available for your addresses: the To-, CC- and the BC field. Insert the address for which the message is targeted in the TO field. In some cases, this might be you yourself. The CC field (Carbon Copy) ensures that a copy of the message is sent to recipients and all recipients can see the other recipients. In specific cases, when you send the same message to various independent persons it might be preferable to use the BC field (Blind Carbon Copy). The GroupWise contact list supports address entries. Apart from standard email address entries there is also the possibility to use name completion and accessing the address book selector. 
  • In the Subject line you can enter a short and appropriate heading for your message. This allows the recipient to see what the message is all about prior to opening the message. Make sure your subject line is short.
  • Here the actual text of the message is written. (There are two types of emails: HTML and Text)
  • Using the Attach button you can attach optional documents to the email. These are then shown as symbols under the window. 
    Hint: larger attachments (larger than 7MB) should not be sent via e-mail but be made available via special download areas. Then you can only send the link via email. Please see Options for Data Transfer.

In order to send the message, simply click on the Send button.

Responding to an E-Mail

By using the button Reply or Reply to all you can respond to the addressor or all recipients of a message.

The option Reply only sends an email to the person who sent you the message. The option Reply to all on the other hand sends a message to all recipients of the original message. 

Forwarding an E-Mail

The button Forward allows you to edit a text before forwarding it. Also attachments are forwarded.

When using the function Forward as Attachment the original message is turned into an attachment. It is then forwarded without editing. If you leave the text field and/or the subject line free, the empty email is disposed and only the attachment is sent to the recipient. This is also often referred to as bouncing.